Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About The Referral Approval Waiver.

Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today. 

Health Services

Beneficiary Services

We provide a wide range of services including: new patient registration, assistance with TRICARE claims and questions, assistance with TRICARE referrals and requests for copies of medical records. For TRICARE-related question, you can contact Humana Military at 1-800-444-5445. To enroll or to transfer your TRICARE Prime enrollment to Little Rock Air Force Base Medical Center, please visit TRICARE Enroll or contact Humana Military at 1-800-444-5445.

Contact Us

Phone

  • TOPA 501-987-1285 
  •  Health Benefit Advisor: 501-987-8753 
  • Outpatient Records: 501-987-1010 
  • Release of Information: 501-987-1285 

Hours

  • TRICARE Operations & Patient Administration, Monday-Friday, 7:30 a.m. to 4:30 p.m. 
  • Health Benefits Advisor, Monday-Friday, 7:30 a.m. to 4:30 p.m. 
  • Medical Records, Monday-Friday, 7:30 a.m. to 4:30 p.m. 

Location 

Building 1090, First Floor 

Don't forget to keep your family's information up-to-date in DEERS.