Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Family Advocacy

The Family Advocacy clinic serves active duty members, as well as their families, intimate partners, and children to provide prevention, educational classes, and treatment services for marital counseling, improving communication, parenting, and anger management.  Commanders must contact Family Advocacy in cases of suspected or known domestic violence or other family maltreatment.  The New Parent Support Program provides in-home visits to families with children age 3 or younger to offer education in parenting and stress management.

Contact Us

Location: Building 1090Second Floor

Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.

Telephone: 501-987-7377

Don't forget to keep your family's information up-to-date in DEERS.