A message to West Region TRICARE beneficiaries from the Defense Health Agency Director.

A new TRICARE Dental Program contract will bring changes and improvements starting March 1. United Concordia will continue to administer the TDP. However, they’ll offer new services and lower costs for many members. If you have TDP coverage, you'll see these changes in your February bill for coverage effective March 1.

Are you enrolled in TRICARE Prime? You should know that the Defense Health Agency has waived the requirement to obtain approval for referrals to outpatient specialty care for TRICARE Prime enrollees in the West region. This means TRICARE-authorized specialty care providers don’t need to wait for TriWest to approve referrals issued by your primary care manager before providing outpatient care. However, you’ll still need to get a referral from your Primary Care Manager before getting that specialty care. This process will be in place through March 31 and is retroactive to January 1, 2025.

On April 1, the TRICARE Online Patient Portal will no longer be available. The Department of Defense’s new electronic health record—MHS GENESIS—has replaced the TOL Patient Portal. If you want to keep a copy of your legacy health records for personal use, you must download them from the TOL Patient Portal before April 1.

Secretary of the Air Force, Frank Kendall, recently met with the Air Force Medical Service leaders to discuss the Department of the Air Force’s approach to prioritizing care and support through ongoing initiatives aimed at improving access to mental health care resources.

On March 21, 2022, the 19th Medical Group will transition to the Department of Defense’s new electronic health record, MHS GENESIS.

During a ceremony on Feb. 1, Little Rock Air Force Base closed another chapter in its history books as the 19th Medical Support Squadron was officially inactivated.

Approximately 37 Ready Medics from Little Rock Air Force Base’s 19th Medical Group deployed in support of the Federal Emergency Management Agency’s COVID-19 response operations.

TRICARE covers age-appropriate doses of vaccines, as recommended by the Centers for Disease Control and Prevention.

Need technical assistance with accessing the MHS GENESIS Patient Portal? Beneficiaries are encouraged to contact the Defense Manpower Data Center web support.

This video is an introduction to the MHS GENESIS Patient Portal.

Are you feeling anxious or on edge? TRICARE covers mental health services that can help.