Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Medical Evaluation Boards Element

The purpose of a Medical Evaluation Board is to maintain a fit and vital force. To achieve that end, disability law authorizes the Secretary of the Air Force to separate those military members who can no longer perform the duties of their office, grade, rank, or rating and to ensure fair compensation to those whose military careers are cut short due to a service-incurred or service-aggravated medical condition. The purpose of the MEB Office is to explain your options and what you can expect during each step.

Contact Us

Location: Building 1090, First Floor

Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.

Telephone: 501-987-8386

Don't forget to keep your family's information up-to-date in DEERS.