An official website of the United States government
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More.  Also, you have until March 31 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.  

News & Gallery

Videos

Feature | March 5, 2025

TRICARE Online Patient Portal Decommissioning April 1: Download Your Health Records Now

By TRICARE Communications

FALLS CHURCH, Va.  –  

On April 1, the TRICARE Online Patient Portal will no longer be available. The Department of Defense’s new electronic health record—MHS GENESIS—has replaced the TOL Patient Portal.

If you want to keep an electronic copy of your legacy health records for personal use, you must download them from the TOL Patient Portal before April 1.

Watch this video to learn how to log in to the TOL Patient Portal and save your records.

Don't forget to keep your family's information up-to-date in DEERS.