Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Public Health

Public health monitors individual medical readiness requirements for active duty.  Individuals who are due or overdue will be notified via email or by their unit health monitor.  Everyone can check their own IMR status through the Air Force portal under the fitness health tab.

Contact Us

Location: Building 1090First Floor

Hours: Monday through Friday, 7:30 a.m. to 4:30 p.m.

Telephone: 501-987-1548

Don't forget to keep your family's information up-to-date in DEERS.